Converging paths: How Airlines and Fintechs are shaping the future of Customer Experience and Technology
On first glance the aviation and fintech industries might appear to be completely different. But they have many things that they share. Especially their rapid use of technology, as well as the customer-centric attitude. People such as Odilon Almeida have witnessed these sectors evolve, embracing digital transformation in order to meet the modern demands. This article reveals the fascinating similarities between these two dynamic industries. Embracing technological advancements Airlines as well as Biometric Technology Airlines invest more and more in biometrics. This is not just …